can not find my bluetooth on Acer Laptop. Closed

Question

Hello, 
I am hoping anyone can help me.  I own a Acer TravelMate 8572 running Windows 10.  When I bought it I thought it had Bluetooth but at the time was not using it.  Now I would like to hook up a Bluetooth speaker to it.  I go to the Devices Manager to do that but  it does not show 'blue tooth' anything.  When I go to Settings-->Devices I am given the options of: Printers & Scanners, Connected devices, Mouse & touchpad, Typing, Autoplay.  I had a tech from my local WiFI company here yesterday because my router was having trouble connecting to my laptop and somehow HE found the Bluetooth.  I turned it on and my Bluetooth was working.  Now, new day turn my laptop on and no Bluetooth although it does say 'paired' when I go to the Action Center on the right side of Windows 10.  When I click on 'Connect' it shows my speaker, I tell it to connect and it tells me it failed.  Yes, the speaker is on and searching. How can I find and fix my 'blue tooth' problem?


Configuration: Windows / Mozilla 11.0

Helper.NeedHelp · Answer

In search bar just type Bluetooth  and you will find it...

Did you try unpairing and pairing again

Kimbob · Answer

Have used the Search bar to look for 'Bluetooth' and 'blue tooth' and for just 'blue'  I get the Settings -->Devices (and it does say Bluetooth, printers, mouse) and I click on it.  I am then given the following options:& scanners, Connected devices, Mouse & touchpad, Typing and Autoplay.  I have gone to each of those options and no where is 'Bluetooth' to be had.  I have gone to Device Manager and have gone through everything there again no 'Bluetooth.'  Is there not something that allows me to scan for the Bluetooth?

Can not find my bluetooth on Acer Laptop.

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