I am hoping anyone can help me. I own a Acer TravelMate 8572 running Windows 10. When I bought it I thought it had Bluetooth but at the time was not using it. Now I would like to hook up a Bluetooth speaker to it. I go to the Devices Manager to do that but it does not show 'blue tooth' anything. When I go to Settings-->Devices I am given the options of: Printers & Scanners, Connected devices, Mouse & touchpad, Typing, Autoplay. I had a tech from my local WiFI company here yesterday because my router was having trouble connecting to my laptop and somehow HE found the Bluetooth. I turned it on and my Bluetooth was working. Now, new day turn my laptop on and no Bluetooth although it does say 'paired' when I go to the Action Center on the right side of Windows 10. When I click on 'Connect' it shows my speaker, I tell it to connect and it tells me it failed. Yes, the speaker is on and searching. How can I find and fix my 'blue tooth' problem?
Have used the Search bar to look for 'Bluetooth' and 'blue tooth' and for just 'blue' I get the Settings -->Devices (and it does say Bluetooth, printers, mouse) and I click on it. I am then given the following options:& scanners, Connected devices, Mouse & touchpad, Typing and Autoplay. I have gone to each of those options and no where is 'Bluetooth' to be had. I have gone to Device Manager and have gone through everything there again no 'Bluetooth.' Is there not something that allows me to scan for the Bluetooth?