Boot up problem
Closed
Chris
-
Jul 23, 2016 at 11:13 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jul 25, 2016 at 04:52 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jul 25, 2016 at 04:52 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Jul 25, 2016 at 04:52 AM
Jul 25, 2016 at 04:52 AM
Hi Chris,
Please check if it is possible to open the BIOS menu at startup. Check if the hard drive is correctly recognized. If it is not, there may be hard drive issue or a connectivity issue. If it is, try booting from a Windows installation drive and select the Repair option. If the laptop is under warranty, contact the seller. If it is not, remove the hard drive and connect it to a desktop PC as a secondary storage drive. Try to backup all important data and download the drive manufacturer’s diagnostic tool. Check the drive for errors.
Hope this helps
Please check if it is possible to open the BIOS menu at startup. Check if the hard drive is correctly recognized. If it is not, there may be hard drive issue or a connectivity issue. If it is, try booting from a Windows installation drive and select the Repair option. If the laptop is under warranty, contact the seller. If it is not, remove the hard drive and connect it to a desktop PC as a secondary storage drive. Try to backup all important data and download the drive manufacturer’s diagnostic tool. Check the drive for errors.
Hope this helps
