Forgot Yahoo mail password and mobile number changed

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jess - Jul 25, 2016 at 01:00 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 25, 2016 at 05:45 AM
My names jess and I don't remember my yahoo password and i have changed my number from the one on my account but I used everything like the Yahoo helper thing and nothing is working it is just sending me in circles so win please help
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Jul 25, 2016 at 05:45 AM
E-mail providers take your account's privacy and security very seriously, and we'll only let you reclaim an account if you can prove you're the rightful owner.
When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address.

The Password Helper says my password can't be reset online - If you've tried using the Password Helper and weren't able to get access to your account, other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases, we recommend creating a new Yahoo account.
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