Todhiba 2TB
Closed
Tom
-
Aug 9, 2016 at 08:13 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Aug 10, 2016 at 06:01 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Aug 10, 2016 at 06:01 AM
2 responses
xpcman
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Aug 9, 2016 at 08:16 PM
Aug 9, 2016 at 08:16 PM
can you try the drive on another computer. Failure on the second computer would indicate the drive needs to be replaced. There is nothing repairable on the external drive.
Good Luck
Good Luck
R2D2_WD
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Monday September 1, 2014
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Aug 10, 2016 at 06:01 AM
Aug 10, 2016 at 06:01 AM
Hi Tom,
Unfortunately, it is not a good sign that the drive is not listed when using the Diskpart, list disk commands. Like Xpcman said, you better check the drive on another PC and with another USB cable. Do you have important data on the drive? If you do, try testing the drive on a Linux PC in order to exclude some OS/driver compatibility issues. If the drive is not working even on another PC, you may need to replace the drive. If it is under warranty, contact the seller.
Hope this helps
Unfortunately, it is not a good sign that the drive is not listed when using the Diskpart, list disk commands. Like Xpcman said, you better check the drive on another PC and with another USB cable. Do you have important data on the drive? If you do, try testing the drive on a Linux PC in order to exclude some OS/driver compatibility issues. If the drive is not working even on another PC, you may need to replace the drive. If it is under warranty, contact the seller.
Hope this helps