Todhiba 2TB

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Tom - Aug 9, 2016 at 08:13 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Aug 10, 2016 at 06:01 AM
Hello,
My hard drive just stopped working. Now if I plug it in it just gives me device setup tab, but it's not setting up. I tried the diskpart idea you gave but it's not on the list of drives.
Can you please help me.
Tom.


2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Aug 9, 2016 at 08:16 PM
can you try the drive on another computer. Failure on the second computer would indicate the drive needs to be replaced. There is nothing repairable on the external drive.

Good Luck
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Aug 10, 2016 at 06:01 AM
Hi Tom,

Unfortunately, it is not a good sign that the drive is not listed when using the Diskpart, list disk commands. Like Xpcman said, you better check the drive on another PC and with another USB cable. Do you have important data on the drive? If you do, try testing the drive on a Linux PC in order to exclude some OS/driver compatibility issues. If the drive is not working even on another PC, you may need to replace the drive. If it is under warranty, contact the seller.

Hope this helps

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