Samsung TV Smart Factory reset

Closed
uviovojerry Posts 1 Registration date Thursday August 18, 2016 Status Member Last seen August 18, 2016 - Aug 18, 2016 at 12:24 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 18, 2016 at 04:26 AM
I went through menu for a factory reset. This was completed but during the booting up process the TV hands at step 3. Finding TV antenna, Cable set or no TV, it will never leave this stage.
Step 1 to step 3 is okay but from this step the TV hangs.
I have been trying for 2 months now no way.
Please kindly advice me what to do. I have a 65" 2016 Samsung Smart TV.

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Aug 18, 2016 at 04:26 AM
Before beginning, it's very important to make sure that your TV is OFF.

Take your Smart Remote in hand and simultaneously press Info + Menu + Mute + Power.

Next, enter the following sequence into your remote: Mute > 1 > 8 > 2 > Power.

Your television will boot up in service mode. Using your remote, go to Options > Factory Reset.

Your television will now turn off. Simply turn your device back on to proceed with the setup.
-1