2tb external hard drive not recognized

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Deepaktak1444 Posts 1 Registration date Thursday August 18, 2016 Status Member Last seen August 18, 2016 - Aug 18, 2016 at 02:02 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Aug 18, 2016 at 03:34 AM
Hi...
I had bought Seagate 2tb external hard drive few month ago .. I had used it before 10 days but now when I connect my hard drive to any PC it say that USB device doesn't recognized it is showing in my device manager and in my computer but when I open my external hard drive it doesn't open any thing and my PC get hung out..
Can any one help plzz
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2 responses

kerryvietor Posts 5 Registration date Wednesday August 17, 2016 Status Member Last seen August 18, 2016
Aug 18, 2016 at 02:42 AM
USB Data Cable Cord For Your External Hard Drive might not be working perfectly try to change it.
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Aug 18, 2016 at 03:34 AM
Hi Deepaktak,

Like kerryvietor said, try the drive with another USB cable. This sounds like a connectivity issue. Please open Disk Management and check if the drive has a correct file format. It is a bad sign that the drive is not working even on another PC. If changing the cable does not work, I would recommend you to contact the seller and request a drive replacement.

Hope this helps

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