2tb external hard drive not recognized

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Deepaktak1444 Posts 1 Registration date Thursday 18 August 2016 Status Member Last seen 18 August 2016 - 18 Aug 2016 à 02:02
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   - 18 Aug 2016 à 03:34
Hi...
I had bought Seagate 2tb external hard drive few month ago .. I had used it before 10 days but now when I connect my hard drive to any PC it say that USB device doesn't recognized it is showing in my device manager and in my computer but when I open my external hard drive it doesn't open any thing and my PC get hung out..
Can any one help plzz

2 responses

kerryvietor Posts 5 Registration date Wednesday 17 August 2016 Status Member Last seen 18 August 2016
18 Aug 2016 à 02:42
USB Data Cable Cord For Your External Hard Drive might not be working perfectly try to change it.
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
18 Aug 2016 à 03:34
Hi Deepaktak,

Like kerryvietor said, try the drive with another USB cable. This sounds like a connectivity issue. Please open Disk Management and check if the drive has a correct file format. It is a bad sign that the drive is not working even on another PC. If changing the cable does not work, I would recommend you to contact the seller and request a drive replacement.

Hope this helps