Lost my gmail password - can only get emails on my Samsung Galax

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rct112 Posts 1 Registration date Monday August 22, 2016 Status Member Last seen August 22, 2016 - Aug 22, 2016 at 07:50 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 23, 2016 at 04:21 AM
Hello!

Unfortunately, last week I somehow changed my gmail password from a laptop and entered the new password ( I think) on my cell phone and am still receiving emails there.

I've tried several ways to change my password from my laptop either by asking for a new link which I have never received. Gmail asks me questions and then says that it cannot identify me anymore and then I can't change the password.

Does anyone know if there is a phone number that I can call and get a live person that works for gmail? I don't know what else to do.

If something happens to my Samsung Galaxy 5, then I will not have access to this account again.

I've tried changing the password on my Galaxy but it asks me for the current password and I don't have it.

Feeling Dumb,
Thank You for your efforts!
RCT
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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Aug 23, 2016 at 04:21 AM
Hello

You are lucky! I know how to recover your password

Here is how to recover your password, (click this link)
https://ccm.net/faq/31449-how-to-recover-your-gmail-password
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