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Acer notebook blank screen, can not login

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P - Aug 23, 2016 at 08:45 AM
 P - Aug 25, 2016 at 04:11 AM
Hello,

I locked my notebook at night but now unable to log in. I tried restarting , Windows screen comes but after that there is just a blank bluish green screen. I can just see the crosser only nothing else .. How to resolve it ?
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3 responses

Answer 1 / 3
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Aug 23, 2016 at 04:26 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
P
Aug 25, 2016 at 04:11 AM
Tried resetting it but after loading for almost 6 hours it gave me the msg that reset was failed for some reason. It just went back to the troubleshoot page. No idea what to do so I did hit reset again and it is loading now :( fingers crossed..
Answer 2 / 3
P
Aug 23, 2016 at 07:08 PM
Followed your instructions but no luck. Still I can not login. It is getting switched on and I can see the windows logo which keeps loading for a while but after that no progress . There is the same blank screen .
Answer 3 / 3
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Aug 24, 2016 at 05:03 AM
I suggest that you try resetting to factory settings.

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