Acer notebook blank screen, can not login

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Hello,

I locked my notebook at night but now unable to log in. I tried restarting , Windows screen comes but after that there is just a blank bluish green screen. I can just see the crosser only nothing else .. How to resolve it ?

3 replies

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47368
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Monday February 1, 2010
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September 1, 2021
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Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Tried resetting it but after loading for almost 6 hours it gave me the msg that reset was failed for some reason. It just went back to the troubleshoot page. No idea what to do so I did hit reset again and it is loading now :( fingers crossed..
Followed your instructions but no luck. Still I can not login. It is getting switched on and I can see the windows logo which keeps loading for a while but after that no progress . There is the same blank screen .
Posts
47368
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,003
I suggest that you try resetting to factory settings.