Acer notebook blank screen, can not login

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P - Aug 23, 2016 at 08:45 AM
 P - Aug 25, 2016 at 04:11 AM
Hello,

I locked my notebook at night but now unable to log in. I tried restarting , Windows screen comes but after that there is just a blank bluish green screen. I can just see the crosser only nothing else .. How to resolve it ?
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3 responses

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Aug 23, 2016 at 04:26 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Tried resetting it but after loading for almost 6 hours it gave me the msg that reset was failed for some reason. It just went back to the troubleshoot page. No idea what to do so I did hit reset again and it is loading now :( fingers crossed..
Followed your instructions but no luck. Still I can not login. It is getting switched on and I can see the windows logo which keeps loading for a while but after that no progress . There is the same blank screen .
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Aug 24, 2016 at 05:03 AM
I suggest that you try resetting to factory settings.