Outlook 2016 able to receive email but not send

Closed
ala - Sep 1, 2016 at 12:07 PM
 Blocked Profile - Sep 2, 2016 at 05:55 PM
Hello,
i have outlook 2016 i am able to receive email but not send
i repaired the pst.
i even restored to a previous version
i also did a quick repair scan on the whole microsoft file



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3 responses

Blocked Profile
Sep 1, 2016 at 04:44 PM
If you are not able to send, double check your SMTP settings, as it sounds like you are not getting authenticated to your host server!
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captainashish Posts 20 Registration date Thursday May 12, 2016 Status Member Last seen November 28, 2016
Sep 2, 2016 at 08:28 AM
Hi ac,
To provide you proper solution, could you please share the screenshot of the exact error message you are receiving? and if you can't specify the error then try the following work-down:
Make sure that all the related parameter to the outgoing server: Port number and Encryption type are correctly mentioned. If they are incorrect then use the correct server settings of the account which is configured in your Outlook 2016. Now try to send the email.

If you till face the same issue then it may be due to your corrupt Outlook profile. To resolve it, create a new profile but before that don't forget to delete the old profile by which the emails are not being sent.

After trying the above method, if the problem still persist then check the sync between Outlook and server. For more info, read this informative article: <removed>, which explains all the related issues to send/receive error in Outlook along with all possible solution.
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Blocked Profile
Sep 2, 2016 at 05:55 PM
Hey captain! Thanks for the input, I am certain the user that asked the question appreciates your thoughtful help and guidance!

It's kind of fun to do the impossible! -Walter Elias Disney
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