1G WD Hard drive not recognised

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Norien1 - Sep 1, 2016 at 03:52 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Sep 2, 2016 at 02:44 AM
Hello,

I cannot view my 1G WD hard drive again.I used it to watch movie on my TV yesterday. It was still connected to it, I tried to vies movies today but cannot again as it shows nothing in the HD.

I transfer hard drive to my laptop but still same issue cannot recognize d hard drive.

Any solution on wat to do as I have important info dere.

Thanks


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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Sep 2, 2016 at 02:44 AM
Hi Norien1,

I am sorry for any inconveniency caused by your WD drive. Please connect the drive to your PC and open Disk Management. Is the drive recognized and does it have a correct file format? I strongly recommend you to check the drive on another PC and with another USB cable.
If the drive is not recognized in Disk Management, search for it in Device Manager, under USB devices. Uninstall the drive, restart the PC and reconnect the drive. Sometimes, using an external drive with a TV may lead to sudden drive disconnection while the drive is still in use.
If the drive is not visible in Windows, try connecting it to a Linux PC or using a Linux Live CD to load a Linux OS (no installation is required).
If the situation is the same, but you need the files in the drive, try using data recovery software. Check the link below for some suggestions:
https://ccm.net/downloads/tools/file-management/
If the files are extremely important, I would suggest you to contact a data recovery company.

Hope this helps

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