Hard drive not detecting
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Dany1999
-
Sep 16, 2016 at 01:47 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Sep 16, 2016 at 02:47 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Sep 16, 2016 at 02:47 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Sep 16, 2016 at 02:47 AM
Sep 16, 2016 at 02:47 AM
Hi Dany,
I am sorry for any trouble caused by your Western Digital drive. You are talking about an external drive, right? Please check if the drive is recognized in Disk Management. Does it have a proper file format and a drive letter? If there is no drive letter, try to assing one by right clicking on the drive. If the drive has a letter assigned, it should appear in My Computer. If the drive is not visible in Disk Management, open Device Manager and search for the drive, under USB devices. Uninstall the drive along with the USB hubs. Disconnect the drive and restart the PC. Once Windows is booted, connect the device. The same issue appears?
Plese test the device on another PC and with another USB cable.
Hope this helps
I am sorry for any trouble caused by your Western Digital drive. You are talking about an external drive, right? Please check if the drive is recognized in Disk Management. Does it have a proper file format and a drive letter? If there is no drive letter, try to assing one by right clicking on the drive. If the drive has a letter assigned, it should appear in My Computer. If the drive is not visible in Disk Management, open Device Manager and search for the drive, under USB devices. Uninstall the drive along with the USB hubs. Disconnect the drive and restart the PC. Once Windows is booted, connect the device. The same issue appears?
Plese test the device on another PC and with another USB cable.
Hope this helps
