Touch pad works, no keys do...

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Michael - Sep 18, 2016 at 12:18 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Sep 19, 2016 at 03:37 PM
Hello,
I have a toshiba Satellite M35X-S3112 that installed a new LCD screen due to my old one getting cracked.
it powers up Find and shuts down fine, the touchpad works for me to move the mouse around okay, but none of the keys on the keyboard work except for the power button.
What can I do to reboot or reset my computer to an earlier day?
Thanks


1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Sep 19, 2016 at 03:37 PM
Can you test using and external USB keyboard?

It's possible the keyboard was physically unplugged during the repair operation and not reconnected. Many laptops require removal of the keyboard to access the cable that is attached to the screen.

Good Luck
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