Inspiron 14 wifi not working

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Div - Sep 18, 2016 at 10:21 PM
KY_WD
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Thursday October 23, 2014
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- Sep 19, 2016 at 10:45 AM
Hello,
I have an inspiron 14 3000 series laptop with Windows 10 on it.
After last updation, my laptop stopped connecting with wifi. It shows the signals of wifis in the area but doesn't connect, showing No Internet message. Can anyone help

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KY_WD
Posts
2054
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
119
Sep 19, 2016 at 10:45 AM
Hello Div,

Has the model of your laptop got a RJ45 port? I also would like to know how do you connect to the Internet - via router or a modem?
My advice is to find an Ethernet cable and connect the laptop directly to the router/modem through it. Then, you must go to the Device manager and find the network adaptor so you can update its driver.
You could also do that by going to the website of the laptop's maufacturer or the website of the manufacturer of the network adaptor.

Cheers.
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