Inspiron 14 wifi not working

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Div - 18 Sep 2016 à 22:21
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   - 19 Sep 2016 à 10:45
Hello,
I have an inspiron 14 3000 series laptop with Windows 10 on it.
After last updation, my laptop stopped connecting with wifi. It shows the signals of wifis in the area but doesn't connect, showing No Internet message. Can anyone help

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KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122
19 Sep 2016 à 10:45
Hello Div,

Has the model of your laptop got a RJ45 port? I also would like to know how do you connect to the Internet - via router or a modem?
My advice is to find an Ethernet cable and connect the laptop directly to the router/modem through it. Then, you must go to the Device manager and find the network adaptor so you can update its driver.
You could also do that by going to the website of the laptop's maufacturer or the website of the manufacturer of the network adaptor.

Cheers.