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My ASUS TP500L just randomly shuts off

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MonkeyPunk - Sep 27, 2016 at 10:14 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Sep 29, 2016 at 05:11 AM
Hello, as the title says, my ASUS TP500L just randomly shut off and none of the lights come on. Not even the charging light when plugged in.

2 replies

Answer 1 / 2
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 154
Sep 28, 2016 at 09:14 AM
Hi Monkey Punk,

Does the PC turn on if you wait some time before pressing the power button? If so, you may be facing an overheating problem and you should clean your laptops cooling fans from some dust. If the laptop is under warranty, you should contact the seller because opening the laptop most probably will void warranty. If the fans are cleaned and the issue persists, check the laptop’s temperature. If all seems fine, there may be a hardware issue and you should consult a technician.

Hope this helps

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Answer 2 / 2
MonkeyPunk
Sep 28, 2016 at 05:22 PM
I tried just now. No reaction. The issue still persists. :/
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 154
Sep 29, 2016 at 05:11 AM
So you have cleaned the cooling fans? Have you measured the PC temperature? All looks normal? Try using the laptop only with the power cable plugged in. Remove the battery. Contact the PC manufacturer’s support and ask for guidance. There may be a motherboard issue with the PC.
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