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2 responses
R2D2_WD
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Monday September 1, 2014
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February 20, 2017
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Sep 27, 2016 at 03:24 AM
Sep 27, 2016 at 03:24 AM
Hi Richard,
I recommend you to remove battery and disconnect power cable. Hold the power button for 20 seconds and reconnect power cable. Try to boot again. Are you able to enter BIOS menu? If not, contact the seller and ask for guidance. You laptop is under warranty, right? There may be a hardware problem and if you try to fix it by yourself you most probably will void warranty.
Hope this helps
I recommend you to remove battery and disconnect power cable. Hold the power button for 20 seconds and reconnect power cable. Try to boot again. Are you able to enter BIOS menu? If not, contact the seller and ask for guidance. You laptop is under warranty, right? There may be a hardware problem and if you try to fix it by yourself you most probably will void warranty.
Hope this helps