My hp pavilion dm4
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Tablet
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Oct 3, 2016 at 08:21 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 4, 2016 at 05:41 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 4, 2016 at 05:41 AM
hello,please my laptop works perfect, all of a sudden it goes off and if I insert the power cable the light comes on but if I press the power button then it goes off. Please I want a solution to it.
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Oct 4, 2016 at 05:41 AM
Oct 4, 2016 at 05:41 AM
Hi Tablet,
I recommend you to disconnect power cable and remove battery. Hold the power button for 20 seconds and then recommend power cable. Try to turn on the PC. If nothing happens, try booting with another power cable. If the PC is under warranty, contact the seller and ask for guidance. There may be an issue with the power port. The good news is that this problem usually is repairable.
Hope this helps
I recommend you to disconnect power cable and remove battery. Hold the power button for 20 seconds and then recommend power cable. Try to turn on the PC. If nothing happens, try booting with another power cable. If the PC is under warranty, contact the seller and ask for guidance. There may be an issue with the power port. The good news is that this problem usually is repairable.
Hope this helps
