Can not access windows after blue screen even in safe mode

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Turbine7
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- Oct 23, 2016 at 08:00 PM
Ambucias
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- Oct 25, 2016 at 04:13 PM
I need to find out how to get cmd option when not being able to use windows as blue screeen flashes and then I try to use safe modes and just continues the loop.
I tried to use my OS disk obtained when made purchase and am able to get to repair location but it is unable to correct and starts the loop there. I then tried to install factory and I get "Windows cannot open the required file E:\Sources\Install.wim" Error code:0x8007000D
The first time I tried to do the installation I was able to get into cmd from a page but now that page does not show.
Any suggestions?

3 replies

Ambucias
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Oct 24, 2016 at 06:22 AM
Hi Turbine,

You will need to reinstall your operating system using the disk.
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Turbine7
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Oct 25, 2016 at 11:32 AM
Thank you for the reply but have tried, as what I mentioned in previous was response from using my system disk. I need to find a way of getting into the cmd to go any further. The virus or intrusion changed my password in Bios so I can not go that route and all files on system disk just show as empty. If only I could get past the intro repair page and get to cmd command once more as I have the command info needed to put to factory.
Any thoughts?
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Turbine7
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Oct 24, 2016 at 07:27 PM
Thank you for the reply but have tried, as what I mentioned in previous was response from using my system disk. I need to find a way of getting into the cmd to go any further. The virus or intrusion changed my password in Bios so I can not go that route and all files on system disk just show as empty. If only I could get past the intro repair page and get to cmd command once more as I have the command info needed to put to factory.
Any thoughts?
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Ambucias
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Oct 25, 2016 at 04:13 PM
Sorry but we cannot help you with the Bios password as it is contrary to CCM's Charter.
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