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Can not access windows after blue screen even in safe mode

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Turbine7 Posts 3 Registration date Thursday October 20, 2016 Status Member Last seen October 25, 2016 - Oct 23, 2016 at 08:00 PM
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Oct 25, 2016 at 04:13 PM
I need to find out how to get cmd option when not being able to use windows as blue screeen flashes and then I try to use safe modes and just continues the loop.
I tried to use my OS disk obtained when made purchase and am able to get to repair location but it is unable to correct and starts the loop there. I then tried to install factory and I get "Windows cannot open the required file E:\Sources\Install.wim" Error code:0x8007000D
The first time I tried to do the installation I was able to get into cmd from a page but now that page does not show.
Any suggestions?
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3 responses

Answer 1 / 3
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Oct 24, 2016 at 06:22 AM
Hi Turbine,

You will need to reinstall your operating system using the disk.
Turbine7 Posts 3 Registration date Thursday October 20, 2016 Status Member Last seen October 25, 2016
Oct 25, 2016 at 11:32 AM
Thank you for the reply but have tried, as what I mentioned in previous was response from using my system disk. I need to find a way of getting into the cmd to go any further. The virus or intrusion changed my password in Bios so I can not go that route and all files on system disk just show as empty. If only I could get past the intro repair page and get to cmd command once more as I have the command info needed to put to factory.
Any thoughts?
Answer 2 / 3
Turbine7 Posts 3 Registration date Thursday October 20, 2016 Status Member Last seen October 25, 2016
Oct 24, 2016 at 07:27 PM
Thank you for the reply but have tried, as what I mentioned in previous was response from using my system disk. I need to find a way of getting into the cmd to go any further. The virus or intrusion changed my password in Bios so I can not go that route and all files on system disk just show as empty. If only I could get past the intro repair page and get to cmd command once more as I have the command info needed to put to factory.
Any thoughts?
Answer 3 / 3
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Oct 25, 2016 at 04:13 PM
Sorry but we cannot help you with the Bios password as it is contrary to CCM's Charter.

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