Can not access windows after blue screen even in safe mode

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Turbine7 Posts 3 Registration date Thursday October 20, 2016 Status Member Last seen October 25, 2016 - Oct 23, 2016 at 08:00 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 25, 2016 at 04:13 PM
I need to find out how to get cmd option when not being able to use windows as blue screeen flashes and then I try to use safe modes and just continues the loop.
I tried to use my OS disk obtained when made purchase and am able to get to repair location but it is unable to correct and starts the loop there. I then tried to install factory and I get "Windows cannot open the required file E:\Sources\Install.wim" Error code:0x8007000D
The first time I tried to do the installation I was able to get into cmd from a page but now that page does not show.
Any suggestions?
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3 responses

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 24, 2016 at 06:22 AM
Hi Turbine,

You will need to reinstall your operating system using the disk.
Turbine7 Posts 3 Registration date Thursday October 20, 2016 Status Member Last seen October 25, 2016
Oct 25, 2016 at 11:32 AM
Thank you for the reply but have tried, as what I mentioned in previous was response from using my system disk. I need to find a way of getting into the cmd to go any further. The virus or intrusion changed my password in Bios so I can not go that route and all files on system disk just show as empty. If only I could get past the intro repair page and get to cmd command once more as I have the command info needed to put to factory.
Any thoughts?
Turbine7 Posts 3 Registration date Thursday October 20, 2016 Status Member Last seen October 25, 2016
Oct 24, 2016 at 07:27 PM
Thank you for the reply but have tried, as what I mentioned in previous was response from using my system disk. I need to find a way of getting into the cmd to go any further. The virus or intrusion changed my password in Bios so I can not go that route and all files on system disk just show as empty. If only I could get past the intro repair page and get to cmd command once more as I have the command info needed to put to factory.
Any thoughts?
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 25, 2016 at 04:13 PM
Sorry but we cannot help you with the Bios password as it is contrary to CCM's Charter.