Hard drive issue
Closed
Steve
-
Oct 25, 2016 at 11:35 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 26, 2016 at 02:46 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 26, 2016 at 02:46 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Oct 26, 2016 at 02:46 AM
Oct 26, 2016 at 02:46 AM
Hi Steve,
It really seems that there may be a problem with the drive or a connectivity issue. If your PC is under warranty, I would recommend you to contact the seller and ask for guidance.
If warranty has expired, I would recommend you to open the laptop and check if the hard drive is properly connected. If you have the option, connect it in a desktop PC as a secondary storage drive. Check if the drive is recognized and accessible. If it is, backup all important data and download the drive manufacturer’s diagnostic tool. If all seems fine with the drive’s condition, you may need to seek help from a technician in order to check the laptop’s motherboard condition.
Hope this helps
It really seems that there may be a problem with the drive or a connectivity issue. If your PC is under warranty, I would recommend you to contact the seller and ask for guidance.
If warranty has expired, I would recommend you to open the laptop and check if the hard drive is properly connected. If you have the option, connect it in a desktop PC as a secondary storage drive. Check if the drive is recognized and accessible. If it is, backup all important data and download the drive manufacturer’s diagnostic tool. If all seems fine with the drive’s condition, you may need to seek help from a technician in order to check the laptop’s motherboard condition.
Hope this helps
