Unable to access my yahoo business account
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Gabby
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Oct 26, 2016 at 12:48 AM
Ambucias
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Ambucias
Oct 26, 2016 at 05:02 AM
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Oct 26, 2016 at 05:02 AM
Hello Gabriel,
Are trying to access your account with the same device as you used 5 days ago?
Are trying to access your account with the same device as you used 5 days ago?
Ambucias
Oct 26, 2016 at 04:18 PM
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Oct 26, 2016 at 04:18 PM
Click on the following link to view the How-to:
https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account
Good luck
https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account
Good luck
Thanks for your mail.
However, I have tried the options listed without luck. I still get the error message "sorry, we can't recognise that email address or phone number". I even tried to create a new account with same id and was told the a yahoo account already exists with that email address.
The email is ***@*** and I just wish an engineer could assist to troubleshoot and get the issue resolved in view of the urgency.
The account couldn't have been deleted since I accessed it 5days ago.
Thank you for your kind assistance.
However, I have tried the options listed without luck. I still get the error message "sorry, we can't recognise that email address or phone number". I even tried to create a new account with same id and was told the a yahoo account already exists with that email address.
The email is ***@*** and I just wish an engineer could assist to troubleshoot and get the issue resolved in view of the urgency.
The account couldn't have been deleted since I accessed it 5days ago.
Thank you for your kind assistance.
Ambucias
Oct 26, 2016 at 05:11 PM
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Oct 26, 2016 at 05:11 PM
Hi Gabriel,
Sticky wicket ! A Yahoo engineer to assist you ? Only in our dreams ! Yahoo is a machine, deft and dumb, especially when it come to the email service.
As you say, the account must still exist.
Do me a favour, send yourself an email to the account you are trying to recover, wait like 1/2 hour, see if it bounces back.
Sticky wicket ! A Yahoo engineer to assist you ? Only in our dreams ! Yahoo is a machine, deft and dumb, especially when it come to the email service.
As you say, the account must still exist.
Do me a favour, send yourself an email to the account you are trying to recover, wait like 1/2 hour, see if it bounces back.
Good day,
Yes, the mail actually bounces back. Find below part of the responses I received;
Sorry, we were unable to deliver your message to the following address.
<***@***>:
Remote host said:
554 delivery error: dd This user doesn't have a yahoo.com account (***@***) [-5] - mta1491.mail.ne1.
Thank you
Yes, the mail actually bounces back. Find below part of the responses I received;
Sorry, we were unable to deliver your message to the following address.
<***@***>:
Remote host said:
554 delivery error: dd This user doesn't have a yahoo.com account (***@***) [-5] - mta1491.mail.ne1.
Thank you
Ambucias
Oct 26, 2016 at 05:53 PM
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Oct 26, 2016 at 05:53 PM
Hi Gabby
Exactly what I thought would happen.
There are only to possibilities:
1. Your account has been deleted from the server;
2. You are using an incorrect address.
First check #2 with yourself and other people you have corresponded with, typing accidents or errors quickly happen.
Exactly what I thought would happen.
There are only to possibilities:
1. Your account has been deleted from the server;
2. You are using an incorrect address.
First check #2 with yourself and other people you have corresponded with, typing accidents or errors quickly happen.
Ambucias
Oct 27, 2016 at 04:43 AM
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Oct 27, 2016 at 04:43 AM
Hi Gabby
It is absolutely impossible to recover a deleted account as it no longer exists on the server.
I refer you again to this link
https://ccm.net/forum/affich-934117-unable-to-access-my-yahoo-business-account#3
Perhaps that some hacker or someone who stole your password deleted your account.
Sorry
It is absolutely impossible to recover a deleted account as it no longer exists on the server.
I refer you again to this link
https://ccm.net/forum/affich-934117-unable-to-access-my-yahoo-business-account#3
Perhaps that some hacker or someone who stole your password deleted your account.
Sorry
Ambucias
Oct 27, 2016 at 05:36 AM
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Oct 27, 2016 at 05:36 AM
You are most welcome.
P.S. Check in your entourage whether someone may have had access to your password.
P.S. Check in your entourage whether someone may have had access to your password.
Oct 26, 2016 at 07:29 AM
Yes, I tried to access my account with the same divice and it did not and still not work. I also tried to access the account on a desktop computer and got the same error message.
I equally downloaded safari browser, tried it on chrome, uc browser and opera mini without luck.
Kindly advice further.
Truly appreciate your concern.
Thank you.