Start up failed showing disk error

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vic - Oct 29, 2016 at 03:23 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Nov 1, 2016 at 05:18 AM
Hello, please I am using compac presario CQ57 yesterday my lap was showing disk error, i tried hard disk test but its saying disk fault 1 pls what do i do thanks
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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Oct 31, 2016 at 12:26 PM
You probably need to replace the hard disk and install a new copy of Windows.

Good Luck
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Nov 1, 2016 at 05:18 AM
Hi Vic,

Unfortunately, it is highly possible that your hard drive has failed. Is the laptop under warranty? If it is, contact the seller and ask for guidance. If warranty has expired, remove the hard drive and connect it in a desktop PC as a secondary storage drive. Check if the drive will be recognized. If it is accessible, backup all important data and download the drive manufacturer’s diagnostic tool. Check the drive’s condition.
If the drive is still not recognized, you may need to replace it and reinstall Windows.

Hope this helps

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