Start up failed showing disk error [Solved/Closed]

vic - Oct 29, 2016 at 03:23 AM - Latest reply: R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen
- Nov 1, 2016 at 05:18 AM
Hello, please I am using compac presario CQ57 yesterday my lap was showing disk error, i tried hard disk test but its saying disk fault 1 pls what do i do thanks
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2 replies

xpcman 18830 Posts Wednesday October 8, 2008Registration dateModeratorStatus April 19, 2018 Last seen - Oct 31, 2016 at 12:26 PM
0
Helpful
You probably need to replace the hard disk and install a new copy of Windows.

Good Luck
R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen - Nov 1, 2016 at 05:18 AM
0
Helpful
Hi Vic,

Unfortunately, it is highly possible that your hard drive has failed. Is the laptop under warranty? If it is, contact the seller and ask for guidance. If warranty has expired, remove the hard drive and connect it in a desktop PC as a secondary storage drive. Check if the drive will be recognized. If it is accessible, backup all important data and download the drive manufacturer’s diagnostic tool. Check the drive’s condition.
If the drive is still not recognized, you may need to replace it and reinstall Windows.

Hope this helps