Start up failed showing disk error

Solved/Closed
vic - Oct 29, 2016 at 03:23 AM
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
- Nov 1, 2016 at 05:18 AM
Hello, please I am using compac presario CQ57 yesterday my lap was showing disk error, i tried hard disk test but its saying disk fault 1 pls what do i do thanks

2 replies

xpcman
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,970
Oct 31, 2016 at 12:26 PM
You probably need to replace the hard disk and install a new copy of Windows.

Good Luck
0
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
151
Nov 1, 2016 at 05:18 AM
Hi Vic,

Unfortunately, it is highly possible that your hard drive has failed. Is the laptop under warranty? If it is, contact the seller and ask for guidance. If warranty has expired, remove the hard drive and connect it in a desktop PC as a secondary storage drive. Check if the drive will be recognized. If it is accessible, backup all important data and download the drive manufacturer’s diagnostic tool. Check the drive’s condition.
If the drive is still not recognized, you may need to replace it and reinstall Windows.

Hope this helps

0