Cannot hear anything on my neo basic laptop

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23
Registration date
Tuesday December 30, 2008
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June 18, 2009
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Hello,
i am using a neo basic laptop with windows vista basic installed. my problem is that after a certain update from microsoft came in and installed,,,,my computer automatically shuts down,, when i opened it the audio did not work anymore, there is no sound heared in speaker or in headphone, i tried to remove the newly installed update but i was not able to delete it, it was marked important what should i do now please anyone knows respond to me asap, i am deadly insane thank you

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Posts
23
Registration date
Tuesday December 30, 2008
Status
Member
Last seen
June 18, 2009
11
hi,
log into safe mode and then do a system restore.
this will fix the problem.
>start
>accessories
>system tools
>system restore
select a date hen everything was working fine.