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Can't sign in Yahoo, no alternate address

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Stacey - Nov 3, 2016 at 10:59 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 4, 2016 at 04:51 AM
Hello,

I'm unable to sign into my account and do not have a recovered phone number or email address under the account. When the security question comes up it's a question that I did not select so I'm unable to answer. I'm currently only able to view emails via my cell phone. Is there anyway to get into my account on other devices or change my password via my cell phone?



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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Nov 4, 2016 at 04:51 AM
Hello

Unfortunately if you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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