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Retrieving permanently deleted emails

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bernie - Updated on Jul 8, 2017 at 12:11 PM
 Mae Newberry - Jul 6, 2017 at 02:14 PM
Hello,
how do you retrieve a permanently deleted email? all the advice given is great for a simple deletion but I am after something permanently deleted

thanks



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1 response

Answer 1 / 1
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Nov 5, 2016 at 04:39 PM
If Gmail has not deleted the messages from the server, you can recover deleted emails after deleting them from your trash folder. You must open your Gmail then click the drop down grey arrow on the left from your search box at the top of the screen. It will then ask you several question such as to: or from, subject, key words or date within. Click on the blue search button on the bottom left of the search box and all of your deleted emails should be revealed.
If you still can’t recover you mails, these links will provide further help
https://support.google.com/mail/answer/7015314?hl=en&visit_id=637146162074195305-1716493924&rd=1
https://support.google.com/mail/answer/7015314?visit_id=637146167008321377-4130357919&rd=1
1
Bernie
Nov 5, 2016 at 05:09 PM
thank you so much for your reply. This seems to work perfectly if it is just deleted but it doesnt bring up the permanently deleted ones. Sounds like you cannot get these back :(
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169 > Bernie
Nov 5, 2016 at 05:19 PM
Hi Bernie,

It sometimes worked for messages which were permanently deleted a year ago but as I mentioned at the beginning of my reply: If Gmail has not deleted the messages from the server

Many times Gmail makes a general sweep to delete deleted messages.

Gmail and other online email services are not a safe place to store data.
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Mae Newberry > Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023
Jul 6, 2017 at 02:14 PM
I don't think Gmail should take it upon themselves to sweep away any gmail unless it's advertising.
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tbui96822 Posts 1 Registration date Wednesday February 8, 2017 Status Member Last seen February 8, 2017
Feb 8, 2017 at 10:37 PM
i "permanently deleted" just 5 days ago. using your instructions above only got me those that were just "deleted" (not permanently). Is there another way? Please.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169 > tbui96822 Posts 1 Registration date Wednesday February 8, 2017 Status Member Last seen February 8, 2017
Feb 9, 2017 at 04:19 AM
sorry, not to our knowledge
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