My laptop screen turned black after system repairs
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queentitty2002
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22 Nov 2016 à 02:26
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 23 Nov 2016 à 03:24
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 23 Nov 2016 à 03:24
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R2D2_WD
Posts
3606
Registration date
Monday 1 September 2014
Status
Member
Last seen
20 February 2017
155
23 Nov 2016 à 03:24
23 Nov 2016 à 03:24
Hi queentitty2002,
Trying system repair was a good decision. It is hard to tell what happened and what caused the black screen. Are you able to access the BIOS menu and navigate normally in it? If you are able to access it, it is highly possible that the issue is Windows related. In that case, the best thing to do is to reinstall the OS. Do you have important data stored in your primary partition?
If you cannot access BIOS and after pressing the power button you only get a black screen, you should try using an external monitor. The issue persists? If so, there may be a hardware issue and you should contact a technician.
Hope this helps
Trying system repair was a good decision. It is hard to tell what happened and what caused the black screen. Are you able to access the BIOS menu and navigate normally in it? If you are able to access it, it is highly possible that the issue is Windows related. In that case, the best thing to do is to reinstall the OS. Do you have important data stored in your primary partition?
If you cannot access BIOS and after pressing the power button you only get a black screen, you should try using an external monitor. The issue persists? If so, there may be a hardware issue and you should contact a technician.
Hope this helps
