Laptop auto off [Closed]

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Thursday October 23, 2014
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Hello,


my laptop is hp core i3 modle.it is two years.I changed the batry.when I work it auto off.but when I conect to charger after work it not auto off.

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Posts
2067
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
90
Hello ashen chanu,

Please, provide more information regarding the issue that you have. The model of your laptop is not the type of processor that the HP laptop has, but has to be something else. :) Usualy it's a name or a combination of digits and letters. Have you contacted the HP support already? If you haven't, then you should probably do that. Let's see what they have to say.
You said you changed the battery. Is the new battery compatible with the laptop, did you check that? If you did, that I suggest that you go to the power options in the control panel and check what the setting of the power consumption are. Please, verify that the laptop is operating at Balanced mode or Maximum performance and not on Eco mode.

Let me know if you have any questions.