My Acer Aspire V5-473G Stuck at acer load screen [Closed]

maplefresh1 3 Posts Tuesday November 29, 2016Registration date November 29, 2016 Last seen - Nov 29, 2016 at 12:06 AM - Latest reply: R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen
- Dec 5, 2016 at 06:04 AM
My Acer Aspire V5-473G Stuck at acer load screen and it doesn't move
After like 4 Hours of loading it just says there is an error and it restarts into the acer load screen again and again .
Can anyone help me solve this problem ? :(
See more 

4 replies

R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen - Nov 29, 2016 at 06:17 AM
0
Helpful
3
Hi maplefresh,

Could you please clarify on thing: are you talking about the Acer Logo screen or the Windows loading screen? Are you able to access the BIOS menu?
If you cannot go past the Acer logo screen and BIOS is not accessible there may a problem with your PC. You may need to use a factory reset. Have in mind that this method may affect stored data.
If you cannot go past the Windows loading screen, you may need to boot from a Windows installation drive and select the Repair option. Wait for the process to end and restart the PC. Try to boot again. If the issue persists, you should reinstall Windows.
Either way, if your PC is under warranty, you should seek suggestions from the seller.

Hope this helps

maplefresh1 3 Posts Tuesday November 29, 2016Registration date November 29, 2016 Last seen - Nov 29, 2016 at 09:15 AM
Acer Logo Screen .It keeps stuck loading there and after 4 hours or so , it will say there is an error and it will restart and get stuck at the acer logo screen again . I can access the BIOS Menu though . My PC warranty has already expired :/
maplefresh1 3 Posts Tuesday November 29, 2016Registration date November 29, 2016 Last seen - Nov 29, 2016 at 09:29 AM
My Acer Aspire V5-473G when i click alt + f10 is not the acer erecovery mangement , is some blue screen and can reset but it just says please wait and after a long hours of loading , it says error please select operating system or something like that :/
R2D2_WD 3616 Posts Monday September 1, 2014Registration dateCertified CCM ContributorStatus February 20, 2017 Last seen > maplefresh1 3 Posts Tuesday November 29, 2016Registration date November 29, 2016 Last seen - Dec 5, 2016 at 06:04 AM
So, after you press ALT + F10 you get some other menu which is actually working. When you tried selecting an OS, did you see some recovery process or nothing happened? You may need to contact the manufacturer’s phone support and ask for some guidance on how to activate the recovery process. Unfortunately, not being able to use the BIOS menu may be a bad sign and you may be facing a motherboard issue.