Can't access my account

Closed
Ashley Williams - Dec 2, 2016 at 04:56 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 2, 2016 at 05:28 PM
Hello,
My name is Billie my wife had created this account and has recently left me I can't get into my account cause I don't have her phone or her alternate email address


2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 2, 2016 at 05:07 PM
Thank you for sharing.

I presume you and your ex are not on talkative terms.

Terribly sorry
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Billie Williams
Dec 2, 2016 at 05:19 PM
No we are not she had left and I need to get back into my account
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 2, 2016 at 05:28 PM
Dear Billie

You must be able to prove that you are the account's legitimate owner, unfortunately, without the password or security question or the alternate address or alternate phone number which were registered when the account was created, you can't prove that the account is yours and there is no way around it.

Sorry but that's the way the cookie crumbles.

Create a new account.

Best regards and good luck
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