Win 7 64 bit updates will not work [Closed]

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any idea why win updates win 7 64 bit, will not update,toshiba laptop?

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Is it a 64 bit processor? Or is it 63?
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it is 64 ...tried to post before logged in

trying to get used to the forum here//new

it is 64 ...tried to post before logged in
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Thank you for the feedback...

How are you upgrading it? From a disk?

if you are familiar with windows updates, you go to windows updates, nothing updates it just keeps searching, if your not familiar .no sense responding
tks

Pardon me!

I am only attempting to gather the appropriate DETAILS to triage the event! I assure you I have been through plenty of upgrades!

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