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Wont boot all the way

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solisaxc - Dec 5, 2016 at 03:45 PM
 solisaxc - Dec 5, 2016 at 07:56 PM
Hello,
my Dell Inspirion 15 turns on and the Dell ligo appears but then it just shows a black screen.


1 response

Answer 1 / 1
Blocked Profile
Dec 5, 2016 at 04:43 PM
What operating system was it? If you press F2 during boot, what happens?
solisaxc
Dec 5, 2016 at 07:49 PM
windows 8
solisaxc
Dec 5, 2016 at 07:56 PM
earlier i clicked on a feature that had to options that read Onboard NIC(IPV4 and IPV6) I dont recall wich one i clicked on and it took me through the process like when you open a new laptop. I was able to open windows 8 and dowload updates and new BIOS version. When computer re-booted it started to tbe same thing and wont boot completely. It starts , the Dell logo appears and a circle spins in front of logo and then it goes black screen.

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