Cannot recover password for 15+ year old account..

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Bryan322 Posts 1 Registration date Sunday December 11, 2016 Status Member Last seen December 11, 2016 - Updated by Ambucias on 11/12/16 at 05:24 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 11, 2016 at 05:26 PM
I changed my passwords while going through a divorce earlier this year and have now lost all access to my yahoo mail account of 15+ years. There is data within it that is critical to me (mostly just personal data, but it is stored no where else). The phone number attached to it is currently in the possession of my ex wife and she simply refuses to help me in any way. I am never prompted with a security question. I am only given the option to recover with my previous email (it was an email address I had with my previous employer of 10 years and no longer exists) or by confirming the number I no longer have access to so a code can be sent to it via text. I am so incredibly frustrated and cannot believe there is not another way to have my password changed and my account recovered.

What, if any, options do I have left at this point? If i could speak with someone at Yahoo I could easily prove this to be my account by just knowing specific information contained within and many other tid bits of information that no one else could possibly know about the history of the account.

The account I'm trying to recover is Bryan322 and I am temporarily using Removed by moderator@yahoo.com until i figure out some way to get my account back.

Can someone.. anyone.. PLEASE HELP?!?!? :_(

Thanks in advance,
-Bryan

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 11, 2016 at 05:26 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you now have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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