Can't Reset Password With Phone Number

Closed
Nicki Irvin - Dec 15, 2016 at 05:14 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 15, 2016 at 06:11 PM
Can't Reset My Google Password For ***@*** With My Phone Number
Related:

5 responses

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 15, 2016 at 05:18 PM
Simple answer: no ! You must prove that you are the account's legitimate owner.
Yes!!!!!
I have the phone number on the account
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 15, 2016 at 05:50 PM
Is it the alternate recovery phone number ?
Yes
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 15, 2016 at 06:00 PM
Oh well you should have mentioned it before

Here is how to recover your password using your alternate recovery phone number, (click this link)
https://ccm.net/faq/31449-how-to-recover-your-gmail-password

You will get a reset code. Let me know.
I have tried that google is not able to reset my password
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > Nicki Irvin
Dec 15, 2016 at 06:04 PM
What is the message you get from Gmail ?

When is the last time you successfully accessed your account.
Google Couldn't Verify The Account
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > Nicki Irvin
Dec 15, 2016 at 06:05 PM
When is the last time you successfully accessed your account?
Was A Few Weeks Ago but The Message Says Google Couldn't Verify Your Account So You Can't Sign Into This Account Right Now The Account Is ***@***
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 15, 2016 at 06:11 PM
I trust that you are trying to access your account with the same device if so,

Your account may have been hacked.

See this link:

https://support.google.com/accounts/answer/6294825?hl=en

Good luck