Can't Reset Password With Phone Number

Closed
Nicki Irvin - Dec 15, 2016 at 05:14 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 15, 2016 at 06:11 PM
Can't Reset My Google Password For ***@*** With My Phone Number

5 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 15, 2016 at 05:18 PM
Simple answer: no ! You must prove that you are the account's legitimate owner.
0
Yes!!!!!
0
I have the phone number on the account
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 15, 2016 at 05:50 PM
Is it the alternate recovery phone number ?
0
Yes
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 15, 2016 at 06:00 PM
Oh well you should have mentioned it before

Here is how to recover your password using your alternate recovery phone number, (click this link)
https://ccm.net/faq/31449-how-to-recover-your-gmail-password

You will get a reset code. Let me know.
0
I have tried that google is not able to reset my password
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164 > Nicki Irvin
Dec 15, 2016 at 06:04 PM
What is the message you get from Gmail ?

When is the last time you successfully accessed your account.
0
Google Couldn't Verify The Account
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164 > Nicki Irvin
Dec 15, 2016 at 06:05 PM
When is the last time you successfully accessed your account?
0
Was A Few Weeks Ago but The Message Says Google Couldn't Verify Your Account So You Can't Sign Into This Account Right Now The Account Is ***@***
0

Didn't find the answer you are looking for?

Ask a question
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 15, 2016 at 06:11 PM
I trust that you are trying to access your account with the same device if so,

Your account may have been hacked.

See this link:

https://support.google.com/accounts/answer/6294825?hl=en

Good luck
0