I can't reset my gmail password

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47367
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Monday February 1, 2010
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September 1, 2021
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Hello,
Here, i want to tell some problems. The problem is i can't reset my email password. I have a lot of document in that email. What i should do? I don't want to lost my email and my data in that email. Please help me.

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Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,164
Hello
To help you, we must know if:

When you created the account did you register an alternate email address or phone number to which you have access?

or

When you created the account, did you register a secret question which you remember?