I can't reset my gmail password

Closed
Lutfihadi - Dec 22, 2016 at 12:57 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 22, 2016 at 06:31 AM
Hello,
Here, i want to tell some problems. The problem is i can't reset my email password. I have a lot of document in that email. What i should do? I don't want to lost my email and my data in that email. Please help me.

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 22, 2016 at 06:31 AM
Hello
To help you, we must know if:

When you created the account did you register an alternate email address or phone number to which you have access?

or

When you created the account, did you register a secret question which you remember?
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