Cant login to gmail account

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coniecharter Posts 1 Registration date Monday January 2, 2017 Status Member Last seen January 2, 2017 - Jan 2, 2017 at 04:28 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 2, 2017 at 05:01 PM
I forgot my password for my email, I no longer have the phone that is on the account and I don't remember when I set up this email. I've used my alternate email for the code and it still wont let me into my account. It wont let me do my security questions. How do I get in to update my profile and fix this?

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Jan 2, 2017 at 05:01 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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