The Dell sign keeps appearing
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Judy
-
Jan 9, 2017 at 03:06 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 9, 2017 at 06:07 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 9, 2017 at 06:07 PM
hello,
My Dell laptop turns on and everything is okay but suddenly the Dell sign appears and gives me a black screen then the Dell sign appears again and this goes on and on what should I do,
And if formatting is the solution iam willing to do it but I don't know how to do that either
9/1/2017
My Dell laptop turns on and everything is okay but suddenly the Dell sign appears and gives me a black screen then the Dell sign appears again and this goes on and on what should I do,
And if formatting is the solution iam willing to do it but I don't know how to do that either
9/1/2017
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2 responses
xpcman
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Jan 9, 2017 at 03:28 PM
Jan 9, 2017 at 03:28 PM
It's possible you have a failing motherboard, memory or hard drive.
About the only thing you can test is to run with only one memory module (if you computer has 2).
Good luck
About the only thing you can test is to run with only one memory module (if you computer has 2).
Good luck
Ambucias
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Updated by Ambucias on 9/01/17 at 05:46 PM
Updated by Ambucias on 9/01/17 at 05:46 PM
Hi Judy
It's also called ram stick and it looks like this:

You must open your computer in a static free environment, remove one stick at a time, reassemble the computer. If after removing one stick or the other the problem does nor repeat, you will have the faulty ram stick in your hand which should be replaced. When testing the ram stick must always be in the first slot.
Good luck
It's also called ram stick and it looks like this:

You must open your computer in a static free environment, remove one stick at a time, reassemble the computer. If after removing one stick or the other the problem does nor repeat, you will have the faulty ram stick in your hand which should be replaced. When testing the ram stick must always be in the first slot.
Good luck
Ambucias
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Monday February 1, 2010
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>
Judy
Jan 9, 2017 at 06:07 PM
Jan 9, 2017 at 06:07 PM
Lets me know about the result. Sometimes, removing the dust from the slots with compressed air (no vacuuming) and tenderly wiping the stick with a lint free cloth will do the trick.
Jan 9, 2017 at 04:50 PM