I cant get to factory reset

Closed
BigCsSmalls Posts 1 Registration date Saturday January 14, 2017 Status Member Last seen January 14, 2017 - Jan 14, 2017 at 03:01 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 14, 2017 at 04:50 AM
Ok i usually dont do this but kinda desperate, i have a Dell Inspiron N5030 windows 7, ive done everything ive seen to do on these sites vut maybe i missed something i dont wanna factory reset but i will if i have to, i have three accounts and dont knkw the password to any of them to get unlocked and there is no administrator option so what do i do? Where do i go from here someone please help me asap. Thanks in advance
BigCsSmalls

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Jan 14, 2017 at 04:50 AM
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

Moderator