Intermittent display failure
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khushreepu
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Registration date
Thursday January 12, 2017
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January 14, 2017
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Updated by Ambucias on 14/01/17 at 04:26 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Jan 17, 2017 at 04:09 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Jan 17, 2017 at 04:09 AM
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1 response
KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
122
Updated by KY_WD on 17/01/17 at 04:09 AM
Updated by KY_WD on 17/01/17 at 04:09 AM
Hello khushreepu,
In situations like this it's recommended connecting the laptop to an external monitor to see will there be any video signal going out from the laptop. If it does go out, then there's a need for LCD inverter replacement.
If there's nothing showing either on external monitor nor display, but the fans are still working, the problem that you have may be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything.
If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.
Hope this helps.
Western Digital representative
In situations like this it's recommended connecting the laptop to an external monitor to see will there be any video signal going out from the laptop. If it does go out, then there's a need for LCD inverter replacement.
If there's nothing showing either on external monitor nor display, but the fans are still working, the problem that you have may be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything.
If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.
Hope this helps.
Western Digital representative
