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Laptop Turns off when unplugged

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Cain Shadbolt - Jan 14, 2017 at 05:11 PM
Lindaua81 Posts 2 Registration date Monday January 30, 2017 Status Member Last seen January 30, 2017 - Jan 30, 2017 at 09:53 PM
Hello,

my toshiba laptop has recently started to turn off when I unplug it, and only works whilst it is plugged in, it says it is charging but stays on 0% battery so immediately turns off once it stops charging.

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2 responses

Answer 1 / 2
Lindaua81 Posts 2 Registration date Monday January 30, 2017 Status Member Last seen January 30, 2017 2
Jan 30, 2017 at 09:53 PM
I figured out how to fix this! On bottom of my Acer is a really tiny hole with a really tiny battery symbol. I put a pin in it and held it for 4 seconds. Apparently this resets the battery. It worked! My laptop stays on when I unplug it now. So simple!!
https://www.ifixit.com/Guide/Acer+Aspire+V5-572+-+Battery+Reset+Pinhole/33898#undefined
2
Answer 2 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jan 14, 2017 at 05:30 PM
Greetings,

I suggest it time for a tram ride to the repair shop. You battery may need to be replaced or the battery's charger, or power supply may need repair.

Good luck
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Lindaua81 Posts 2 Registration date Monday January 30, 2017 Status Member Last seen January 30, 2017 2
Jan 30, 2017 at 09:51 PM
I figured out how to get laptop to stay on when unplug it. My Acer haon bottom of laptop. There is a tiny battery symbol. Put a small pin in it and hold for 4 seconds. It resets the battery. It worked!!!
https://www.ifixit.com/Guide/Acer+Aspire+V5-572+-+Battery+Reset+Pinhole/33898#undefined
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