Restore Dell Laptop to Factory Setting

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jennahanson Posts 2 Registration date Friday 13 January 2017 Status Member Last seen 14 January 2017 - 14 Jan 2017 à 21:06
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 15 Jan 2017 à 05:32
I am still looking how to Restore my Laptop to the Factory Setting and I was on this website:
https://www.dell.com/support/contents/fr-fr/article/product-support/self-support-knowledgebase/data-storage-backup-and-recovery/backup-recovery/Dell-Backup-and-Recovery

At the bottom it says:
CHOOSE A RECOVERY TOOL
Startup Repair
System Restore
System Image Recovery
Windows Memory Diagnostic
Command Prompt
Dell Backup and Recovery

My list doesn't have "Dell Backup and Recovery" in it.. Does anyone know why that would be missing from the list on my Laptop? Thanks!!

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
15 Jan 2017 à 05:32
Hello

It's all explained here:

https://ccm.net/faq/4189-restore-dell-laptop-to-factory-settings

Good luck