Computer is not picking up brand new drive
Closed
R meant
-
Updated by ac3mark on 20/01/17 at 07:30 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jan 26, 2017 at 03:34 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jan 26, 2017 at 03:34 AM
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2 responses
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Jan 26, 2017 at 03:34 AM
Jan 26, 2017 at 03:34 AM
Hi R meant,
The best thing to do is to test the drive on another PC. If the issue persists, there may be a problem with the drive. Since the drive is recognized by Device Manager, that means that there are some drivers installed, but they may be outdated. You should open the drive manufacturer’s web page and search for newer versions. Please test the drive with another USB cable.
If the issue persists, I would recommend you to contact the seller and ask for a replacement.
Hope this helps
The best thing to do is to test the drive on another PC. If the issue persists, there may be a problem with the drive. Since the drive is recognized by Device Manager, that means that there are some drivers installed, but they may be outdated. You should open the drive manufacturer’s web page and search for newer versions. Please test the drive with another USB cable.
If the issue persists, I would recommend you to contact the seller and ask for a replacement.
Hope this helps
