Seagate goflex 1tr not readable
Closed
Abdullah Barakeh
-
18 Jan 2017 à 09:23
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 19 Jan 2017 à 03:02
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 19 Jan 2017 à 03:02
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1 response
R2D2_WD
Posts
3606
Registration date
Monday 1 September 2014
Status
Member
Last seen
20 February 2017
155
19 Jan 2017 à 03:02
19 Jan 2017 à 03:02
Hi Abdullah Barakeh,
Unfortunately, the I/O error may indicate a connectivity issue or a USB cable problem. Is it possible to test the device with another cable? I strongly recommend you to connect the external drive to another PC in order to confirm where the issue is coming from. If you have important data stored in the drive, try using a data recovery tool and try to save it. Check the link below for some suggestions:
https://ccm.net/downloads/tools/file-management/
Once all important data is backed up, download the drive manufacturer’s diagnostic tool and test the drive’s condition. If it appears At Risk and the drive is under warranty, you should contact the seller.
Hope this helps
Unfortunately, the I/O error may indicate a connectivity issue or a USB cable problem. Is it possible to test the device with another cable? I strongly recommend you to connect the external drive to another PC in order to confirm where the issue is coming from. If you have important data stored in the drive, try using a data recovery tool and try to save it. Check the link below for some suggestions:
https://ccm.net/downloads/tools/file-management/
Once all important data is backed up, download the drive manufacturer’s diagnostic tool and test the drive’s condition. If it appears At Risk and the drive is under warranty, you should contact the seller.
Hope this helps
