Yahoo account key

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Agnesdru - Jan 23, 2017 at 07:41 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 23, 2017 at 04:43 PM
Hello,

Yahoo mail. Got a new phone number and I'm unable to sign into my email because it asks to text me account key. Message appears telling me to visit help site but that doesn't help at all. How can I login if I don't have access to my old phone.

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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jan 23, 2017 at 04:43 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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