Forgot password for Gmail account and recovery number has change

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dakotart99 Posts 1 Registration date Saturday 28 January 2017 Status Member Last seen 28 January 2017 - 28 Jan 2017 à 16:12
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 28 Jan 2017 à 16:40
Hello, my name is Joe.
My cell phone was damaged, received a replacement from my cell phone carrier and when I went accessmy Gmail on the replacement cell.
I couldn't remember the password, I tried several PW's, even one I was sure of.
My recovery cell number has long since been change, that's not an option.
If you could please help me it would be greatly appreciated.
Please contact me via by calling or text message.
Thank you for your time.
My cell number is removed by moderator



1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
28 Jan 2017 à 16:40
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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