Can't remember password

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Carole - Jan 28, 2017 at 03:44 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 28, 2017 at 04:38 PM
My phone was stolen and I am unable to get into gmail as I do not remember my password, or when I set up the account initially. Please help!

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jan 28, 2017 at 04:38 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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