Forgot Yahoo mail password and mobile number changed

Closed
ntsiki.boeh - Updated by Ambucias on 29/01/17 at 06:12 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 29, 2017 at 04:41 PM
Hello,
Greetings,

I have forgotten my password and I have changed tge number that I had used when registering, now they asking the year and month on which my email was created and I dont remember seriously. At some point they requested another email where they can send me the code to reset password and when I had used it they sent a message that says "sorry, gmail cannot verify that this is your account" now I dont know what to say.

Thanking you in advance for your help.


Buhle

Related:

2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jan 29, 2017 at 06:12 AM
Hi

When is the last time you successfully accessed your account?
0
Early January this year before I loose my phone. After it was lost I couldn't log in on a new one because I couldn't remember my password.
0
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jan 29, 2017 at 04:41 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
0