I cannot change my account info as yahoo rejects password

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kefj - Feb 2, 2017 at 04:55 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 2, 2017 at 06:24 PM
Hello,
I use yahoomail app and activated account key on it. I suspect someone has access to my account. I have been trying to change my security details, and view recent activities but the app keep requesting for current password and keeps rejecting the password. What do i do?


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2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Feb 2, 2017 at 05:54 PM
Hello
It’s your lucky day! I found the solution to your issue in this CCM « How-to » article:

“Yahoo Mail How to Recover Your Account”

Click on the following link to view the How-to:
https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account luck
@Ambucias I actually went through all the suggestions in that link beforehand but none of them worked. Mind you, I was not locked out of the mail. The thing is that i cannot go into the security setting and recent activitt as it asks for current password and kept rejecting the password
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Feb 2, 2017 at 06:24 PM
As you may know, Yahoo was hacked and millions of accounts were compromised. Yahoo now wants to gradually secure those accounts, hence your problem.

Perhaps this link will guide you to recover your account:

https://help.yahoo.com/kb/account/SLN27925.html?impressions=true__Good luck