Compaq laptop often blackscreens on startup
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monradess
Posts
1
Registration date
Tuesday 14 February 2017
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14 February 2017
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14 Feb 2017 à 05:26
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017 - 14 Feb 2017 à 10:48
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017 - 14 Feb 2017 à 10:48
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2 responses
R2D2_WD
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3606
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Monday 1 September 2014
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20 February 2017
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14 Feb 2017 à 09:44
14 Feb 2017 à 09:44
Hi Monradess,
You have done good job trying to solve the issue. There may be a monitor issue. I would try using another monitor or a TV and confirm if the problem persists. Another option is to be facing a connectivity issue. If the laptop is under warranty, contact the seller, because if you try to open the PC and fix the issue by yourself, you will void the warranty.
Hope this helps
You have done good job trying to solve the issue. There may be a monitor issue. I would try using another monitor or a TV and confirm if the problem persists. Another option is to be facing a connectivity issue. If the laptop is under warranty, contact the seller, because if you try to open the PC and fix the issue by yourself, you will void the warranty.
Hope this helps
KY_WD
Posts
2053
Registration date
Thursday 23 October 2014
Status
Member
Last seen
28 February 2017
122
14 Feb 2017 à 10:48
14 Feb 2017 à 10:48
Hello monradess,
You said you've tried, but did you succeed to format it? I think, the most possible reason is that the video chip is expecting some difficulties with its operation. That means in every moment the screen could remain completely black while the fan and the HDD will continue to work.
My advice is to make a backup of all the important stuff saved on the drive. If there's a need for a motherboard replacement, you should have your data safe.
Cheers.
You said you've tried, but did you succeed to format it? I think, the most possible reason is that the video chip is expecting some difficulties with its operation. That means in every moment the screen could remain completely black while the fan and the HDD will continue to work.
My advice is to make a backup of all the important stuff saved on the drive. If there's a need for a motherboard replacement, you should have your data safe.
Cheers.
