Compaq laptop often blackscreens on startup
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monradess
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Tuesday February 14, 2017
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Updated by Ambucias on 14/02/17 at 06:27 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Feb 14, 2017 at 10:48 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Feb 14, 2017 at 10:48 AM
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R2D2_WD
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Feb 14, 2017 at 09:44 AM
Feb 14, 2017 at 09:44 AM
Hi Monradess,
You have done good job trying to solve the issue. There may be a monitor issue. I would try using another monitor or a TV and confirm if the problem persists. Another option is to be facing a connectivity issue. If the laptop is under warranty, contact the seller, because if you try to open the PC and fix the issue by yourself, you will void the warranty.
Hope this helps
You have done good job trying to solve the issue. There may be a monitor issue. I would try using another monitor or a TV and confirm if the problem persists. Another option is to be facing a connectivity issue. If the laptop is under warranty, contact the seller, because if you try to open the PC and fix the issue by yourself, you will void the warranty.
Hope this helps
KY_WD
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Feb 14, 2017 at 10:48 AM
Feb 14, 2017 at 10:48 AM
Hello monradess,
You said you've tried, but did you succeed to format it? I think, the most possible reason is that the video chip is expecting some difficulties with its operation. That means in every moment the screen could remain completely black while the fan and the HDD will continue to work.
My advice is to make a backup of all the important stuff saved on the drive. If there's a need for a motherboard replacement, you should have your data safe.
Cheers.
You said you've tried, but did you succeed to format it? I think, the most possible reason is that the video chip is expecting some difficulties with its operation. That means in every moment the screen could remain completely black while the fan and the HDD will continue to work.
My advice is to make a backup of all the important stuff saved on the drive. If there's a need for a motherboard replacement, you should have your data safe.
Cheers.
