Can't access my yahoo

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SheNan - Feb 14, 2017 at 07:52 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 15, 2017 at 04:43 AM
Hello,

I can't access my yahoo account. My gon is stolen and I can't remember the password of my alternative email as well.

I tried to use the Sign-Help. But the option for "Use my Secret Question" is not there.

Please help me. Thank u!

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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Feb 15, 2017 at 04:43 AM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
P.S. We are CCM, we have no business or connections with Yahoo
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