Forgot password and changed recovery phone#

Closed
Yasmin - 24 Feb 2017 à 22:25
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 25 Feb 2017 à 04:43
Hello,

I had my yahoo signed on my iPad and my grandson logged me out. I don't remember the password and no longer have the old cell number. I even attempted to contact the person with the new number to see if they can help but no response. I have everything linked to that email ID. Please help! Email address is ***@*** but don't have access to it. Didn't have an alternative email ID when I opened the account.

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
25 Feb 2017 à 04:43
Hello
We are CCM, we have no business or connections with Yahoo

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry