Internet is connected but browsers are not working on my window7

Closed
Marvelejiro Posts 7 Registration date Sunday 26 February 2017 Status Member Last seen 26 February 2017 - 26 Feb 2017 à 15:56
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 27 Feb 2017 à 03:59
Hello,
Please i will like to reopen this topic. My internet is connect through wifi,but none of the browsers on my window 7 laptop is working. I have tried the

"Comman prompt"
"Cmd" and restarted my Pc

And it's still the same issue. Please what can i do ASAP?
Can anyone be of help??
:-(
Related:

8 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 Feb 2017 à 16:45
What is it that you have tried on cmd prompt?
Marvelejiro Posts 7 Registration date Sunday 26 February 2017 Status Member Last seen 26 February 2017
26 Feb 2017 à 16:53
I entered the "netsh int ip reset resetlog.txt"
Also tried "netsh winsock......." i followed the command i was told to restart for the operation to complete. I entered "exit" before restarting.
And here i am,still on the same issue. Nothing has changed. Please help..
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 Feb 2017 à 17:05
Did you look for a Proxy Server? That's the most common malware modified setting.
Marvelejiro Posts 7 Registration date Sunday 26 February 2017 Status Member Last seen 26 February 2017
26 Feb 2017 à 17:13
No i didn't. Please give me a explanation of how i should go about it..
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 Feb 2017 à 17:17
Look at you internet connections settings and uncheck use a proxy for this connections if it is checked.

Also try booting in safe mode with networking and see if your browser works
Marvelejiro Posts 7 Registration date Sunday 26 February 2017 Status Member Last seen 26 February 2017
26 Feb 2017 à 17:31
What proxy to use please. ?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 Feb 2017 à 17:41
I am saying do not use a proxy. Uncheck use a proxy.
Marvelejiro Posts 7 Registration date Sunday 26 February 2017 Status Member Last seen 26 February 2017
26 Feb 2017 à 17:42
I did but still not working.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 Feb 2017 à 17:44
Also try booting in safe mode with networking and see if your browser works
Marvelejiro Posts 7 Registration date Sunday 26 February 2017 Status Member Last seen 26 February 2017
26 Feb 2017 à 17:51
How is this done?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 Feb 2017 à 18:22
Restart you machine and when it's about to start, tap F8, you will get several options, choose safe mode with networking.
Marvelejiro Posts 7 Registration date Sunday 26 February 2017 Status Member Last seen 26 February 2017
26 Feb 2017 à 20:16
Tapped F8 but no option came out.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
27 Feb 2017 à 03:59
Hold F8 while the computer is booting