Internet is connected but browsers are not working on my window7

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Marvelejiro
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- Feb 26, 2017 at 03:56 PM
Ambucias
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- Feb 27, 2017 at 03:59 AM
Hello,
Please i will like to reopen this topic. My internet is connect through wifi,but none of the browsers on my window 7 laptop is working. I have tried the

"Comman prompt"
"Cmd" and restarted my Pc

And it's still the same issue. Please what can i do ASAP?
Can anyone be of help??
:-(

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Ambucias
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Feb 26, 2017 at 04:45 PM
What is it that you have tried on cmd prompt?
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Marvelejiro
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Feb 26, 2017 at 04:53 PM
I entered the "netsh int ip reset resetlog.txt"
Also tried "netsh winsock......." i followed the command i was told to restart for the operation to complete. I entered "exit" before restarting.
And here i am,still on the same issue. Nothing has changed. Please help..
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Ambucias
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Feb 26, 2017 at 05:05 PM
Did you look for a Proxy Server? That's the most common malware modified setting.
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Marvelejiro
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Feb 26, 2017 at 05:13 PM
No i didn't. Please give me a explanation of how i should go about it..
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Ambucias
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Feb 26, 2017 at 05:17 PM
Look at you internet connections settings and uncheck use a proxy for this connections if it is checked.

Also try booting in safe mode with networking and see if your browser works
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Marvelejiro
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Feb 26, 2017 at 05:31 PM
What proxy to use please. ?
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Ambucias
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Feb 26, 2017 at 05:41 PM
I am saying do not use a proxy. Uncheck use a proxy.
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Marvelejiro
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Feb 26, 2017 at 05:42 PM
I did but still not working.
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Ambucias
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Feb 26, 2017 at 05:44 PM
Also try booting in safe mode with networking and see if your browser works
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Marvelejiro
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Feb 26, 2017 at 05:51 PM
How is this done?
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Ambucias
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Feb 26, 2017 at 06:22 PM
Restart you machine and when it's about to start, tap F8, you will get several options, choose safe mode with networking.
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Marvelejiro
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Feb 26, 2017 at 08:16 PM
Tapped F8 but no option came out.
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Ambucias
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Feb 27, 2017 at 03:59 AM
Hold F8 while the computer is booting
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