Can't access acount

Closed
Patricia fenn - Mar 5, 2017 at 10:14 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 6, 2017 at 04:28 AM
Hello,
Cannot reset password due to the phone number that was used years ago is not in use tried changing but to still didn't work it would not a text please hek\lp ,i am her daughter trying to help can you send email help to me ***@***


1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 6, 2017 at 04:28 AM
Hello
We are CCM, we have no business connections with Yahoo.

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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